PRIVACY POLICY

1. Introduction

Synced Frames ("Company," "we," "our," or "us") operates as a Texas-based sole proprietorship providing construction-embedded visual documentation services across commercial development markets.

This Privacy Policy explains how we collect, use, store, safeguard, and disclose information in connection with:

• Our website
• Professional communications
• Client engagements
• Contracted services

By accessing our website or engaging our services, you acknowledge and agree to the practices described in this Policy.

2. Categories of Information We Collect

A. Information You Provide Directly

We may collect information when you:

• Submit a project inquiry
• Request a consultation
• Execute a service agreement
• Communicate via email, phone, or website forms

Information may include:

• Name
• Company name
• Role or title
• Business email address
• Phone number
• Project details
• Project location
• Estimated completion date
• Estimated project value (if voluntarily provided)

You are not required to provide personal information; however, failure to do so may limit our ability to respond or provide services.

B. Automatically Collected Information

When you visit our website, we may collect limited technical information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referral source

This information is used solely for:

• Performance analytics
• Security monitoring
• Operational improvement

We do not use this data for unrelated advertising.

C. Project Documentation Data

During active client engagements, we may collect and produce:

• On-site photography and video
• Aerial imagery (FAA-compliant operations)
• Progression-based documentation
• Interview recordings (if applicable)

Ownership rights, licensing scope, and usage permissions are governed exclusively by written Service Agreements.

This Privacy Policy does not override contractual intellectual property provisions.

3. How We Use Information

We may use collected information to:

• Evaluate project alignment and timing
• Respond to inquiries
• Deliver contracted services
• Maintain structured asset archives
• Improve website functionality
• Ensure operational security
• Comply with legal obligations

We do not sell, rent, or trade personal information.

We do not use collected data for third-party advertising or unrelated marketing.

4. Legal Basis for Processing (Where Applicable)

Where applicable under privacy regulations, including:

• The General Data Protection Regulation (GDPR)
• The Texas Data Privacy and Security Act (TDPSA)

We process information based on:

• Consent
• Contractual necessity
• Legitimate business interests
• Legal compliance requirements

5. Information Sharing

We do not sell personal data.

Information may be shared only:

• With contracted service providers (e.g., secure cloud storage providers, analytics tools, payment processors)
• When required by law or regulatory obligation
• To enforce contractual agreements or protect legal rights
• In connection with lawful business restructuring

All third-party service providers are expected to maintain commercially reasonable data security standards.

6. Data Security

We implement commercially reasonable technical and organizational safeguards, including:

• Encrypted cloud storage systems
• Controlled access permissions
• Secure payment processing platforms
• Device-level authentication protocols

However, no electronic transmission or storage method is entirely secure.

To the fullest extent permitted by law, Synced Frames is not liable for unauthorized access resulting from circumstances beyond our reasonable control.

Transmission of information occurs at your own risk.

7. Data Retention

We retain information only as long as reasonably necessary to:

• Fulfill contractual obligations
• Maintain structured asset archives
• Support agreed portfolio documentation
• Comply with legal obligations

Inactive inquiry data may be deleted at our discretion.

Retention periods may vary depending on contractual requirements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal data
• Restrict or object to processing
• Withdraw consent where applicable

Texas residents may have rights under the Texas Data Privacy and Security Act (TDPSA).

To exercise any applicable rights, please use our website contact form.

We may require verification of identity prior to fulfilling requests.

9. Cookies & Tracking Technologies

Our website may use:

• Analytics cookies
• Session-based cookies
• Performance monitoring scripts

You may disable cookies through your browser settings.

Disabling cookies may affect certain website functionality.

10. Third-Party Links

Our website may contain links to third-party websites.

We do not control and are not responsible for the privacy practices, content, or security of external platforms.

Accessing third-party websites is at your own risk.

11. Children's Privacy

Our services are directed to business professionals.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Limitation of Liability

To the fullest extent permitted by law, Synced Frames shall not be liable for:

• Unauthorized access to data
• Third-party service provider breaches
• Data transmission errors
• Indirect, incidental, or consequential damages

Total liability related to data handling shall not exceed the amount paid under the applicable Service Agreement, if any.

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.

14. Updates to This Policy

We reserve the right to update this Privacy Policy at any time.

The effective date above reflects the most recent revision.

Continued use of our website or services after updates constitutes acceptance of the revised Policy.

15. Contact

Privacy-related inquiries may be submitted through our website contact form.

Synced Frames
3150 Avenue of the Stars
Frisco, TX 75034